Four features. One goal: every customer comes back.
ShopPulse runs automatically every morning. No logins required, no daily tasks — just a steady stream of reminders, reviews, and win-back messages working for your shop around the clock.
The right message, to the right customer, at exactly the right time
ShopPulse tracks every vehicle’s service history and calculates when each service is due. When the day arrives, it sends a personalized SMS or email reminder automatically — no manual work on your end.
- Supports oil changes, tire rotations, inspections, and custom service types
- Configurable intervals per service type — days, miles, or both
- 30-day minimum gap enforced between messages so customers never feel spammed
- Runs every morning at 9am in your local timezone
Sarah M. — Toyota Camry
Oil change · Due today
James T. — Ford F-150
Tire rotation · Sending now
Maria G. — Honda CR-V
State inspection · In 7 days
Ray P. — Chevy Tahoe
Oil change · ✓ Sent 2 days ago
Turn every completed visit into a potential Google review
24 hours after a service visit is marked complete, ShopPulse sends a review request directly to the customer’s phone. The timing is deliberate — the experience is still fresh, and customers are more likely to respond.
- Triggers automatically 24hrs after visit close — no manual send required
- Direct link to your Google review page in every message
- Tracks response rate and review volume over time
- Shops using ShopPulse see 3–5× more review volume within 90 days
67
Reviews
4.9
Avg rating
41%
Response rate
See exactly which customers are slipping away — before they’re gone
Every customer who hasn’t returned in 90, 180, or 365 days is surfaced automatically. Sort by urgency, filter by segment, and send a win-back message to any individual or the entire group in one click.
- Filter by 90, 180, or 365 days since last visit
- One-click win-back SMS to a single customer or an entire segment
- Color-coded urgency — red, amber, and green at a glance
- Win-back messages include vehicle info for personal context
Dave K.
Ford F-250
Lisa M.
Toyota RAV4
Carl B.
Honda Accord
Tom R.
Chevy Silverado
Your shop’s retention performance, visible in 30 seconds
The dashboard home shows you what matters: reminders sent, delivery rate, lapsed customer count, and estimated revenue recovered — updated daily, compared to last month, no configuration required.
- Four KPI tiles updated every morning after the daily send
- Month-over-month comparison so you can see trends clearly
- Revenue recovered estimate based on average ticket value
- No reports to run, no exports needed — it's just there
Works alongside your existing software
Import your customers from any shop management system via CSV export.
Ready when you are